Eligibility
Physical goods may be returned within fourteen days of delivery if they are unused, include original packaging, and show no signs of wear. Digital guides, if offered later, are generally non-refundable once downloaded unless law requires otherwise.
Process
Email help@eliminationxydyn.world with your order reference and reason for return. We reply with a return label or local drop-off instructions when logistics partners are active.
Refunds
After inspection, refunds are issued to the original payment method within ten business days. Shipping fees are non-refundable unless the item arrived damaged or incorrect through our error.
Defects
Report defects within seven days of delivery with photographs. We arrange replacement or repair according to consumer protection rules applicable in Finland.
Contact
Questions about returns can also be submitted via the contact page.